FULFILMENT AND SHIPPING

All guest tickets purchased will follow shipment/fulfilment in the form of an emailed digital event ticket - we do not provide hardcopy tickets for guests

REFUND POLICY

All tickets and tables purchased via this site are non refundable except under the circumstance of event cancellation by Aroma LDN - tickets can be transferred to secondary event dates if in the event of unforeseen circumstance a guest is unable to attend a listed event they have a ticket for - email vip@aromaldn.com to start the ticket transfer process

TERMS AND CONDITIONS

These general Terms and Conditions ("Terms") are an agreement ("Agreement") between you and Aroma LDN and cover your use of the information, products and services made available through sorbellolodon.com (the "Website"). By using the Website, you agree to be bound by these Terms, as well as our Privacy Policy.

This Agreement governs any use of the Website as customer, fee paying events guests or otherwise.

You are responsible for making all arrangements necessary for you to have access to the Website and for ensuring any contact details you provide us with are correct and up to date. 

The Website is offered to you conditional upon your acceptance of these Terms and any notices contained in these Terms and the Website itself. Please read these Terms carefully before you start using the Website. By using the Website, you agree to these Terms.

You must be the legal age of majority in your country of residence in order to use the Website. In no event is use of the Website permitted by those under the age of 18 in terms of event attendance.

PRIVACY POLICY

Aroma LDN; we or us) cares about the privacy of your personal information and is committed to protecting it. This Privacy Policy (Policy) explains what information we collect about you and why, what we do with that information, and how we handle that information.

For the purposes of the applicable data protection laws (the UK General Data Protection Regulation (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is Aroma LDN. This Policy is incorporated into Aroma LDN Terms & Conditions and applies to information obtained by us through your use of the information, events, products and services made available through the sorbellolondon.com website (Website).

More simply put

Aroma LDN is responsible for protecting your personal information. This Privacy Policy applies to information obtained through your use of our website.

Collection of your Personal Information

Aroma LDN collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, telephone number, or employment information. If you make a purchase from Aroma LDN, we will collect and store your billing and credit card information. we may also collect anonymous demographic information which is not unique to you, such as your postal code and preferences (Non-Personal Information). Non-Personal Information is not linked to your Personal Information (for example, your IP address).

we will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.

More simply put

We collect information that could be used to personally identify you, such as your name and contact details. We may also collect information that is not personal to you and not linked to your personal information.